Upcoming Events at Venable LLP Conference Center
Wed May 21, 12:00 PM - Wed May 21, 12:00 PM
Venable LLP Conference Center
575 7th Street NW, Washington, DC 20000
Community: Washington DC
Description
TMA's "Creating a Customer Service Culture” conference will share the experience of both HR/Talent and Customer Service and will explore how organizations are creating a customer-centric culture.
Event Details
Business leaders have to create an environment that motivates employees to want to take care of customers.
A strong company culture is now one of the key criteria for employees when choosing where they want to work. Once employees join your organization, your company culture will have a direct impact on how they work for you. It will influence their decision-making, attitudes and interactions with each other and, more importantly, toward your customers.
A strong company culture is now one of the key criteria for employees when choosing where they want to work. Once employees join your organization, your company culture will have a direct impact on how they work for you. It will influence their decision-making, attitudes and interactions with each other and, more importantly, toward your customers.
